Privacy Policy

Information Collection and Use

When you visit our website (www.veros.com)

(the “Website”), we collect information from you directly and indirectly, such as when you navigate through our Website, register on our Website, use our chat function (including the contents of chat communications and other information submitted through the chat function), subscribe to our newsletter, respond to a survey or fill out a form. While on our Website, you may provide us with your contact information (e.g., name, mailing address, phone number, email address, and employment information). We may receive information about you, such as your name and property address, from customers and/or businesses with which we do business. We may also receive information related to your property, its characteristics and valuation, from outside sources, such as data providers.

Where we are acting as a vendor to a lender or loan servicer, we may collect or receive personal information about or from individuals for the sole purpose of providing services to or on behalf of such lenders or loan servicers. We may also provide applications and other software services to lenders and loan servicers, in which case we may collect certain information on behalf of the lender or loan servicer. In cases where we are providing services to or on behalf of lenders or loan servicers, we do not disclose personal information with third parties, other than (1) those with which the lender or loan servicer has contracted to interface with our consumer application, (2) those which we have contracted with in provision of those services, (3) law enforcement or other governmental authority in connection with an investigation, or civil or criminal subpoenas, court orders, discovery, or legal process (including regulators), (4) to the lender or loan servicer themselves, or (5) as directed by the lender or loan servicer. The privacy notices of the lenders and loan servicers shall apply and you should refer to those privacy notices and/or contact your lender or loan servicer to understand how your personal information will be used by such lenders or loan servicers.

Any of the information we collect may be used in the following ways:

• To present our Website and its contents to you;
• To provide you with information, products, or services that you request from us;
• To fulfill any other purpose for which you provide the information;
• To provide you with notices about our services;
• To improve our Website;
• To improve our customer service;
• To perform services on behalf of us or our clients;
• To provide our clients with their requested services or products;
• To comply with our legal or regulatory obligations;
• To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• In any other way we may describe when you provide the information; and 
• For any other purpose with your consent.